Unpaid Council Tax (even though I paid)?

-I've been having an ongoing struggle with the council about WHY they think I owe it (apparently it's from 2008!) even though I don't, is there anyone besides the council, (who would argue black was white if they could get money that way) I can go to, does anybody regulate councils?

Even today on the phone part of the conversation was "It looks like it was cleared", so I tried to say something and she interrupted just saying "but now it's not".

And do they normally threaten bailliffs before asking you to attend court? (They've never actually sent bailliffs just threats and I refuse to pay until they tell me why it's owed)Go to your CAB and they might be able to help you, or they might refer you to your local financial ombudsman. Don't worry, there are people out there who can give you legal help so it's not like the council is the absolute and final word, you can argue with them if it's not right. I think you should also let them know that you have no intention of paying anything or trying to justify yourself further - if you know that you don't owe anything and they claim you do, then it is their responsibility to prove it, not yours. Even if they do end up threatening court acion, there is nothing they will be able to do if they don't have cold hard proof, so it might be inconvenient for you but will just be a waste of your time rather than you facing a bill.I'd suggest you find out who your local councillor is and have a word with him/her. They are often in a position to get some sense out of the bean counters.